On the security of working in the cloud

How to scale resources

Often, the initial configuration is sufficient for comfortable operation for a long time. However, if more resources are needed over time, adding the required amount can be simple and quick.

TuchaFlex + is scalable by adding an arbitrary number of resources - the required number of processor cores, the amount of RAM and the size of the hard disk. Also, if necessary, you can add HDD disks if there is no intensive data access, and other useful options.

TuchaBit service is scalable by virtual units - adding a certain set of resources at once. Recall that 1 unit consists of 1 GB CPU and 25 GB SSD. You can also separately add the required number of additional processor cores (by default, a certain number of cores have already been added to the server, depending on the number of units that make up the server), IP addresses (one address is added to each server by default) and other useful things.

In order to increase the amount of resources for a virtual machine based on any of the services, just contact us. We will recommend a new configuration in accordance with current needs: for example, if the load on the IT infrastructure has increased or the staff of the company has expanded. Already during the day it will be possible to conveniently work on new resources.

On the security of working in the cloud

As noted, the rental price for each virtual machine already includes a useful data protection tool - snapshots. Not so long ago, we prepared an article about the conditions under which snapshots are created and how two snapshots of each disk of the client's virtual machine are stored.

What are snapshots useful for? A snapshot can be useful for recovering a machine disk to the state it was in when the snapshot was taken. In addition, you can upload the snapshot and use it as an image of a new virtual machine, or add it as an additional disk to any server within our cloud infrastructure.

Additionally, backups will help to protect individual files and documents from loss. To do this, we propose to use the TuchaBackup service , which will reliably place backups in secure data centers outside Ukraine (mainly in Germany). The cost of the solution is quite affordable: the minimum configuration, which includes 50 GB of cloud storage, costs only 5 euros / month. If more storage is needed in the future, it is easy to expand it.

Among other things, we offer useful tools for protecting your data in the cloud: tech support jobs near me

special server templates with disk encryption enabled;

the ability to encrypt communication channels;

service "Anonymity on demand" ;

additional IP-addresses with Ukrainian or foreign geolocation;

additional full snapshots of virtual machines disks;

mechanisms of panic buttons.

Is it possible to test services before paying

Of course, you can test most of our services for free for 7 days. This period is usually enough to ensure the quality of our services, the prompt work of the technical support service and a quick response to any requests. We will also advise on working with a remote office and help you move your employees' workplaces to the cloud.

How to easily organize cloud migration

If you decide to move your office work to remote servers, you should take care of the safe migration of all data to the cloud so as not to lose anything. This can be done, for example, by your company's IT specialists, but if they are not there, just contact us. We will help you to transfer all programs and data to work with high quality, and the whole process for a small infrastructure usually takes place within one day. The cost of the migration service is the same as the amount of renting a virtual machine for 1 month.

About technical support

High-quality technical support is an important factor that determines the comfortable work in the clouds for the entire team. In numerous reviews of Tucha, customers and partners claim that our technical support is the best among Ukrainian (and not only) cloud providers.

We advise you to learn about the types of support and determine which one meets the company's needs best, already at the stage of testing services. In general, you can choose one of the following types:

Basic support (free).

Permanent server administration (50% of the server cost, but not less than 30 euros / month).

Hourly server administration (€ 20 / hour).

Warranty support (free).

More details about each of the types of support can be found on the website .

It is important that no matter what type of support you choose, our team will be in touch around the clock and will quickly help in solving any problems. Communication channels with the service include telephone, e-mail and ticket system. And to get the most out of working with the Tucha team, life hacks for working with the technical support service will help .

Some legal and financial issues

When working with Tucha, each client receives a complete package of accounting documents: acts of completion, tax invoices (for those who need them), original invoices, etc. We also provide the possibility of electronic document management, but we also work with the help of "pigeon mail".

As for payment for services, a large selection of payment methods is available at your discretion: current account, payment by card through Privat24 or PrivatBank terminals, online payment LiqPay. The fees for our services can be attributed to the expenses of the enterprise. Despite the fact that prices are indicated in euros and are tied to its rate, payment for services is carried out in national currency at the NBU rate for the first day of the current month. Also, prices already include VAT (for those who are payers of this tax).

It is important that all our prices are transparent: they are published on the website and are initially the same for all customers. And cooperation with us is based on a public contract (offer) . If the client needs a paper version of these documents, we will also provide an application for joining the public offer agreement.