Over the past week, we have recorded several similar requests from users who could not connect to the remote desktop after rebooting their virtual machines.
The problem appears to have appeared after installing one of the operating system updates. The Internet, which was mistakenly identified as private, is now defined as public, which can result in inbound connections being blocked if no permissive rules have been set in the firewall.
How to fix it support.tech
Before rebooting the system again, go to the firewall configuration control panel and pay attention to the rules for incoming connections:
Remote Desktop - user mode (incoming TCP traffic) - Advanced tab - enable for Domain, Private, Public profiles .
Remote Desktop Services - enable user mode (incoming TCP traffic) for profiles: Domain, Private, Public .
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As you can see, everything is simple and fixable in two minutes.
If you have any questions or need help, please contact us at any time. We are always in touch. And we are glad to see you 24x7.
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