Sunday, January 31, 2021

Cisco Unified Communications Manager (CUCM)

Portrayal 

Cisco Unified Communications Manager (CUCM), besides normally refered to as Cisco Unified CallManager (CUCM) and Cisco CallManager (CCM), is a thing based IP call master stage sold by Cisco Systems cisco callmanager

call framework definition cisco call chief is the call-arranging some segment of the Cisco Unified Communications System. Cisco Unified CallManager broadens undertaking correspondence highlights and abilities to isolate network gadgets, for example, IP telephones, media arranging contraptions, voice-over-IP ( VoIP ) sections, and sight and sound applications. Extra associations, for example, joined exhorting, media conferencing, communitarian contact focuses, and brilliant sight and sound reaction structures talk with the IP correspondence approach through Cisco Unified CallManager APIs. Cisco Unified CallManager is introduced on Cisco Media Convergence Server ( MCS ) 7800 Series of worker puts together and picked outsider workers. It has a set-up of joined voice applications and utilities, including the Cisco Unified CallManager Attendant Console—an especially designated conferencing application, the Cisco Unified CallManager Bulk Administration Tool (BAT), the Cisco Unified CallManager CDR (Call Detail Record) Analysis and Reporting instrument, the Cisco Unified CallManager Real-Time Monitoring Tool ( RTMT ), the Cisco Unified CallManager Auto-Attendant (CM-AA)the Tool for Auto-Registered Phone Support ( TAPS ), and the Cisco Unified CallManager Assistant application. 

Thing History 

• 1994 Multimedia Manager 1.0 

The thing began its life as Multimedia Manager 1.0. The Multimedia Manager thing was required to be the hailing regulator for an element point video plan. It was from the outset made for a HP-UX stage, in any case was subsequently changed over to the Windows NT 3.51 stage. 

• 1997 Selsius-CallManager 1.0 

Multimeda Manager 1.0 was renamed Selsius-CallManager (variety 1.0) and transformed from a video conferencing answer for a framework proposed to course voice brings over an IP affiliation. It was during this time that help for the Skinny Client Control Protocol (SCCP) and Skinny Gateway Control Protocol (SGCP) were added. 

• 1998 Selsius-CallManager 2.0 

Selsius-CallManager 2.0 has been passed on and Selsius Systems was obtained in a little while by Cisco Systems, Inc. 

• 2000 Cisco CallManager 3.0 

Selsius-CallManager 2.0 encountered a monster course of action and arranging exertion to empower adaptability and wealth to the thing. Social occasion was presented as of now and [MGCP] keep up was added. The thing was passed on as Cisco CallManager 3.0. There were a wide gathering of new highlights for this transport that can be implied in the Cisco CallManager 3.0 Release Notes report. 

• 2001 Cisco CallManager 3.1 

Thing construction and modification changes are presented. This revision kept up more door gadgets, IP telephone gadgets and added more overhauls and highlights. Music on hold (MOH), keep up for automated interfaces on [MGCP] passages, added keep up for XML and HTML applications in Cisco IP Phones, Extension Mobility (EM), call assurance between IP telephones and MGCP sections and Telephony Application Programming Interface (TAPI) is presented.

Thursday, January 28, 2021

Network and Telecom Specialist

 CISCO Wireless Network Engineer 

Pragmatic, active experience arranging and conveying Cisco network gadgets, explicitly 650x, 3750 (v1, v2, and X), 3850, 29xx models including adding VLANs (layer-2), directing conventions (Layer-3), QoS, Services, Cisco Meraki and Monitoring. Working Hands-On with Cisco IOS, IOS-XE, NX-OS, and so on 

Involved Experience arranging and sending remote gear, remote LAN (WLAN) principles, plan, and conventions. Ought to have the option to deal with Wireless climate (WCS/Prime, ISE,WLCs, PoE, Light Weight Aps). 

Progressed Troubleshooting and cisco voice engineer symptomatic experience on Cisco gadgets and dealing with general just as basic organization issues for both wired and remote organization, capacity to utilize CLI to Troubleshoot Problems and Issues. 

Involvement with LAN versus WAN help, capacity to work TICKETS and meet SLA Objectives 

Information and active involvement with Switching ( DC and Edge) , Routing, F5 Load balancers, WAAS. Working and Hands-on information on Routing conventions, BGP, OSPF, EIGRP, QoS, First Hop Routing Protocols, Route Redistribution, Policy-Maps, Class-Maps, and so forth 

Ought to have insight in Site Visits, DR Test and DR Support 

Capacity to work with Capacity Planning and sellers on gear acquirement, returns and stock 

Need to have total comprehension of essential and advance F5 load balancer designs 

Candidate should have a comprehension of burden adjusting methodologies/strategies, ability in application exchanging/traffic the board, information on determination and SSL declarations 

Experience supporting foundation to meet organization necessities by checking execution and accessibility and tuning network framework to meet SLAs for LAN, WAN, and so forth 

Give specialized ability to perform network engineering advancement, plan, and test endeavors for Manufacturing and improvement gathering 

Expands network execution by observing execution; investigating network issues and blackouts; booking updates; teaming up with network engineers on organization streamlining. 

Helps to Design organizing arrangements and have the option to introduce the information to impact plan. 

Helps to perform useful, money saving advantage and danger examination to help configuration changes. 

Arranging, designing, anticipating, executing, and recognizing asset prerequisites for complex organization frameworks. 

Give continuous organization execution criticism; may lead examinations at client locales to analyze and investigate item issues. 

Prescribe improvements to the organization activities and plan where fitting. 

Combined (VoIP, SIP, and so on) network ideas and related innovation. 

Involvement with Mobile Services and Wireline Services (wireline endpoints) 

Ought to have insight in taking care of Executive Conference connect administrations, Voice and video gathering framework the board 

Great correspondence and relational abilities are must as they would have to work close by merchants, network specialists, and clients. 

Capacity to convey and cooperate with network transporter assets 

Capacity to utilize network observing and symptomatic apparatuses, for example, Wireshark, Fluke, NetScout, BCAN, TACACS, and so forth 

Acquainted with oversaw HP switches – Closets and Edge Models 


Great comprehension of Cisco Nexus Products line (7K, 5K and 2K) and Datacenter idea

Wednesday, January 27, 2021

System Engineer with VoIP

What are these difficulties and how might contact focuses defeated them? 

#1: An absence of mindfulness or information 

The contact community industry is at a genuinely full grown stage. Along these lines, it is flooded with a few contact community programming arrangements, going from ServiceNow and labor force the executives (WFM) devices to CRM data sets, robotized voice reaction frameworks, and then some. Yet, most contact places battle to comprehend which innovation is ideal to execute and why. What's more, in any event, when they do convey the new innovation, it is regularly not enough coordinated with different frameworks, limiting its general worth. 

The arrangement Prior to putting resources into voice engineer jobs any innovation, contact focus the executives should initially figure out what is required in the short, medium, and long haul, and why. This requires isolating the "ideal to have" and the "need to have" highlights, checking each rundown against the financial plan, and finding a seller who can flawlessly incorporate the old with the new. It additionally assists with presenting a business defense for the need-to-have highlights, so the financial plan can be changed whenever required. 

#2: Conflicting business needs 

The explanations behind executing and incorporating new innovation may struggle with one another, which can make life exceptionally hard for contact focus senior administration, administrators, and even staff. For instance, one need may be to expand consumer loyalty, while another may reduce expenses. These contentions might be inside the contact community itself or between the contact place and other business parts. 

The arrangement 

The coherent spot to begin is list all needs and objectives arranged by significance. On the off chance that the contentions are between various offices, request their information sources, and afterward focus on the rundown dependent on qualities that are held in the most noteworthy respect among all divisions. At that point make an arrangement for putting resources into those incorporations, and submit the essential assets to get it going. 

#3: Technology "storehouses" that don't "talk" to one another 

In many contact places, basic frameworks or advancements that don't converse with one another are normal difficulties. At the point when outsider frameworks are not integrated, they don't share basic information about clients, so specialists are obliged in their capacity to convey extraordinary client encounters (CX) with each collaboration. In addition, innovation storehouses frequently lead to deal with storehouses. In such an arrangement, specialists need to utilize various screens and various applications to determine client demands. This expands AHT decreases FCR and brings down the nature of help. 

The arrangement 

It's critical to guarantee that any new innovation will consistently coordinate with existing advances. Working with a joining master like NovelVox can likewise help, particularly for Cisco, Avaya, and Genesys contact focuses hoping to coordinate their current stages with Salesforce or Microsoft Dynamics CRM, Zendesk, or ServiceNow. 

#4: Legacy/"unbendable" foundation 

Unyielding framework is an issue for some, more established contact habitats. Such frameworks ordinarily require costly equipment redesigns and progressing upkeep to stay practical. Frequently, they don't uphold the minimal effort or consistent mix and power contact focuses to work with the storehouses referenced previously. After some time, client measurements sink, specialist turnover increments, and upkeep costs rise – none of which are ideal circumstances for a cutting edge contact focus.

Tuesday, January 26, 2021

How to improve FCR and surpass the industry standard

How to improve FCR and surpass the industry standard cucm cisco

It’s good practice to measure FCR for an issue based on the first interaction, regardless of the channel used. You should also measure FCR at two levels: aggregate and per channel. These metrics can help you compare channel effectiveness, and pinpoint gaps that you need to address with solid actions – expand chatbot knowledgebase, improve website navigation, etc.

CRM integration, as well as tools like click-to-dial, can provide the relevant customer information, context, and insights to streamline the support workflow and improve FCR.

Automatic Call Distribution (ACD) software ensures that the agent with the right skills interacts with customers for a particular query type. This can help reduce escalations and speed up resolution.

Case Escalations

In this article, a case (or call) escalation refers to an escalation from an agent to a supervisor. This is an issue that needs to be tackled on priority because it could indicate serious gaps in an agent’s skills or training.

The industry benchmark for case escalation: Less than 10% (of cases)

How to lower call escalation rate and surpass the industry standard

Training – or rather re-training – agents is a good way to rein in case of escalations. Use call recordings to understand where they’re struggling, and deliver training that addresses those key lag areas.

Another proven strategy is to provide agents with the knowledge and context they need to successfully resolve issues to the customer’s satisfaction. CRM and other integrations (ServiceNow, Zendesk, etc.), click-to-dialer, and agent scripts can be useful.

Another way to reduce escalations is via a Supervisor Desktop. With real-time data about agent performance, this tool enables supervisors to monitor agents’ performance, and take the necessary decisions to re-skill or upskill the “back-benchers”. They can also drop in on live calls to assist agents (and customers), reduce hold/wait times, and prevent escalations.

QA scoring (Call Quality Analysis)

QA scoring is a way to assess a call center’s call quality. It involves analyzing recorded calls and comparing them to preset standards around professionalism, courteousness, greetings, etc.

This is a very popular metric with an accepted industry standard of 75-90%, i.e. scoring 4 random calls per month.

Many contact centers don’t meet this industry standard. This can be problematic because QA scoring is a useful way to identify common issues, enhance agent performance, standardize/benchmark communication processes, and improve customer experiences. It is also a critical tool to measure improvement over time and to identify the steps needed to consistently deliver the ideal customer experience.

How to improve QA scoring and surpass the industry standard

Peer feedback sessions where agents randomly analyze each others’ calls can help improve QA scoring. This can be a weekly exercise, with the scoring agent (this can be a rotating role with each agent assigned as the scorer for one week) providing feedback on each scored call. This powerful technique can eliminate conflicts with the quality department. It is also a great way to build a culture of coaching, learning, and continuous improvement.

Interaction analytics provide a data-driven method to improve QA scoring. An automated scorecard measures various performance indicators, such as advisor quality, customer satisfaction, and compliance risk. It also provides objective feedback to agents and empowers them to improve their own performance. It can also be used to design and personalize training programs for agents.

Sunday, January 24, 2021

Cisco extends Nexus Dashboard to traditional network

The OEM Cisco has added support for traditional network environments to its Nexus Dashboard data center management console. Delivered in October, the dashboard, which brings together several Cisco fabric management tools, on-premises, in the cloud, and in hybrids, enables the entire application lifecycle to be administered in the same interface, from provisioning to '' maintenance and optimization. According to Cisco, "the dashboard thus provides a central platform for data center operating applications, simplifying operational work and application management, while reducing the infrastructure costs to run them."

For example, "With support for Cisco's Multi-Site Orchestrator tool, which provision, monitors, and manages Application Centric Infrastructure (ACI) network resources, the Nexus Dashboard can set network control policies and applications for on-premise or cloud environments, ”Cisco explained. ACI is Cisco's flagship software for software-defined data center networks (SDNs). It also provides network automation technology. More recently, Cisco said it has added similar support for its Data Center Network Manager (DCNM) software that manages existing networking systems running NX-OS. For customers, this means they can control new ACI-based cloud and edge resources from a single console,

Cloud agnostic management Nexus Insights, the other key element of the Nexus Dashboard, allows customers to monitor and analyze their fabric in real time to identify anomalies, provide root cause analysis, plan capacity, and expedite troubleshooting. “This application can now work with ACI and DCNM environments,” said Cisco. “Nexus Dashboard is an intuitive and easy-to-use console for automating the entire data center lifecycle. It helps make infrastructure, governance and security operations highly automated, based on company policies and key performance indicators. It really is a giant leap, ”wrote Usha Andra, Product Marketing Manager, Cisco Data Center Networking Portfolio, in a blog presenting the console in detail. “The process of focusing architectural decisions on these types of metrics, rather than managing the infrastructure lifecycle in silos ... marks a decisive cultural and operational change,” he said. he adds.

“Cisco's primary goal is to provide customers with the cloud-agnostic orchestration and network support they need to deploy and support workloads wherever they are deployed,” said Todd Nightingale, vice president Cisco senior and general manager Enterprise Networking & Cloud, in a recent Network World article. “The idea is to focus on offering powerful network and software options on a reduced number of integrated platforms in order to simplify and bring great agility to businesses,” added Nightingale. At the time of Nexus Dashboard release, Cisco had stated that its dashboard supported services provided by third parties like ServiceNow for incident management, AlgoSec for security policy, Splunk for business intelligence and F5 / Citrix for load balancing. “Further third-party integrations are expected,” Cisco said. The system also supports open source software, including the Red Hat Ansible IT automation platform and Hashicorp's Terraform infrastructure as code environment. Nexus Dashboard is available now as an appliance. Later in the first quarter, Cisco will also offer its console as a virtual cloud instance. Hashicorp's Terraform infrastructure environment as code. Nexus Dashboard is available now as an appliance. Later in the first quarter, Cisco will also offer its console as a virtual cloud instance. Hashicorp's Terraform infrastructure environment as code. Nexus Dashboard is available now as an appliance. Later in the first quarter, Cisco will also offer its console as a virtual cloud instance voice engineer job description.

Thursday, January 21, 2021

Adding Additional Services to the Cisco 7910 with Function Keys

This document explains how to configure feature keys such as Call Park, Call Pickup, and Transfer on Cisco IP Phone from Cisco 7910 or other.

Preconditions cucm cisco 

Required conditions

No specific specification is required for this document.

Components used

The information in this document is based on the following hardware and software versions:

Cisco 7900 Series IP Phones

Cisco CallManager 3.x

The information in this document was created from devices in a specific lab environment. All devices used in this document started with a cleared (default) configuration. If your network is operational, make sure that you understand the potential effect of any command.

Conventions

For more information on document conventions, see Cisco Technical Advice Conventions .

Step-by-step procedure

In order to add function keys to the Cisco 7910 IP phone (or other) you need to create a custom template based on the default phone template. In this case Cisco 7910.

From Cisco CallManager Administration, select Device> Phone button template .

Note : On Cisco CallManager 4.x, the navigation is Device > Device Parameter > Phone Button Template .

Choose the default 7910 as the template from the drop-down menu and click on copy .

Provide a name for the new template. In this case, example 7910 . Once you have created the new template, you can choose the function keys that meet your requirements and click insert.

In the phone configuration page, select the new template you just created from the Phone key template * drop-down menu. Click discount phone in order to make the phone use the new model.

Wednesday, January 20, 2021

SIP Trunk: In Vitry-sur-Seine, technology boosts public service

Technology: In the space of a few years, the town hall of Vitry-sur-Seine has acquired with Linkt a state-of-the-art telecommunications infrastructure 100% geared towards improving the service offered to residents cisco voice of the engineer.

For a local authority, the quality of the points of contact with the population is a central element. Whatever their need, residents must be able to identify and contact the appropriate service, and obtain a qualified response as soon as possible. This ability to best meet the needs of the population is a question of organization, management, but also telecommunications infrastructure. To guarantee the good governance of all of its services, a town hall must in fact be able to count on a controlled network covering all of its sites. But ambition often clashes with the reality on the ground: how to connect premises that are sometimes structurally distant, like neighborhood schools or nurseries? How to quickly set up new services for the population, while keeping control and guaranteeing the same level of service?

This question, already complex in normal times, took on particular importance during the first episode of the health crisis: in the space of a few days, communities of all sizes had to put in place solutions capable of guaranteeing continuity. public service, by prioritizing the most critical services and by providing the best possible information to a population eager for contact. In Vitry-sur-Seine (Val-de-Marne), the advance taken by the town hall in terms of the network played a key role in the city's responsiveness to the crisis. "In such a case, it is the flexibility and the ability to quickly set up new services that make the difference," notes Johan Tidas, head of the city's IT and Telecommunications (SIT) department. Too heavy an infrastructure is a real handicap and hinders any possibility of reactivity. "

Tuesday, January 19, 2021

PC communication reconciliation (CTI)

What is CTI? 

The meaning of PC communication reconciliation (CTI) is a term that can be utilized to portray any innovation that empowers PCs to cooperate with phones. This innovation is basically utilized in call places and is regularly used to depict work area communications that improve human specialists' profitability. 

Elements of CTI 

There are an assortment of capacities CTI can be utilized for. These might include: 

Screen popping-Triggering a call telephony guests number (ANI) or number dialed (SDNIS) and other information about clients the snapshot of a call. 

Mechanized Dialing-Including click-to-call, power dialing, and autodialers 

Telephone controls-for example answer, hang-up, hold meeting 

Call Routing/Transferring-Intelligent Voice Response (IVR) time sensitive directing, abilities based steering, and so on 

Uses of CTI 

Screenpops can give specialists admittance to context oriented insights concerning guests the second the telephone rings. 

CTI can likewise verify a call, screening its number against an information base of numbers. These possibility and client numbers are frequently put away in a CRM instrument like Salesforce. 

CTI instruments can be utilized to course inbound calls to the correct specialist. Calls can be steered dependent on an assortment of elements including season of-day, specialist's abilities, and even which showcasing advancement or visited search catchphrase set off in any case. 

It can give intuitive voice reaction (IVR) to inbound guests, empowering them to offer self-support 

CTIs can log and record brings in CRM apparatuses like Salesforce. 

It can deal with call sending and call moving capacities. 

It can show forthcoming live brings in a line. 

CTIs can help outbound reps/deals advancement reps dial more possibilities utilizing dialing autodialing, click-to-call, prescient dialing and that's only the tip of the iceberg. 

It can likewise be utilized to trigger different applications dependent on inbound calls. This can be utilized to help specialists and help them sell more or give better client support dependent on guests' goal.

Monday, January 18, 2021

Configuring and maintaining Cisco network equipment

 Creation of an accessible, secure and fast corporate network of the company voice gateways cisco.

- Configuring fault-tolerant access to the Internet.
- Setting up a wireless LAN Wi-Fi.
- Configuring VoIP telephony.
- unification of several offices into a single local network.
- protection of the local network.
- increasing the speed of the network.
- documentation - a description of the physical and logical scheme of the local network.


Payment upon the fact that the equipment was configured, and not for the time of work!

Our prices for setting up a piece of equipment:
- distribution level - 6,000 rubles
- access level - 8,000 rubles
- core switch - 10,000 rubles
- data center switches - 12,000 rubles
- router - 14,000 rubles
- transport layer - 14,000 rubles
- gateway screen - 14,000 rubles

Friday, January 15, 2021

Cisco Voice Network Specialist

About the work

The Network Engineering III, is a place of important specialized information and experience. This position helps with performing Voice over Internet Protocol (VoIP) design, just as gives interior and outer client service. Duties will incorporate, however are not restricted to: testing, introducing, actualizing and keeping up VoIP design and setups. In this position, the designer will help with main driver investigation, issue goal, foundation uphold and innovative change control measure in addition to working with key inward colleagues to guarantee accessibility and execution of different VoIP stages. This position will help the group in working and conveying changes inside the framework and administration usage, improvement and innovation updates. The VoIP Engineer I will help with investigating, testing and estimating VoIP flagging execution/QoS across a wide scope of equipment and programming stages and sending situations. 

About you

You appreciate chipping away at cool undertakings with cisco voice engineer a cutting edge and heritage spry climate. 

You like to work together with different Engineers to learn, contribute and develop. 

You are an inventive, vital mastermind who exhibits an inspirational demeanor. 

You are innovative at planning answers for complex issues. 

You are constantly client centered and flourish in a high-pressure climate. 

Obligations 

Give the last degree of investigating and specialized help. 

Improvement, enhancement and development of VoIP organization and workers 

Investigate, plan, execute and check MOP(s) for BroadSoft mix 

Make Engineering Technical documentation 

Work together with Internal and External Teams 

Incorporate CDK basic beliefs – Be Open, Own It, Stay Curious and Create additional opportunities 

Comprehend and be consistent with CDK measures, methods 

Designer and Test in Development climate, make Method of Procedures to be Peer audited and Signed off prior to executing changes in to Production 

Capabilities 

Partner Degree in Electrical or Computer Science Engineering or related major – required 

Accreditations: CCNA, JNCIA or equal commonsense work insight – firmly liked 

On the off chance that affirmation is terminated, recharge inside 180 days; if confirmation has not been accomplished, obtain inside one (1) year of beginning in the position and keep current once accomplished – liked 

2+ long stretches of involvement working with link and IP-Telephony conventions (SIP, MGCP, Packet Cable, H.323, H.248, RTP/RTCP, IP Routing, Security and QoS) – liked 

Working information on Linux Operating System – liked 

2+ long stretches of involvement in DOCSIS-based VoIP usage – liked 

2+ long stretches of specialized IP organizing designing – liked 

Specialized involvement in big business IP communication, PBX, Voice/bound together Messaging and telecom exchanging – liked 

Past involved experience working with Session Border Controllers (Oracle, Perimeta), Soft Switches (G6 Gateways) and Feature Servers (BroadSoft) – liked 

CDK Global realizes you have interests outside of work. You have family, companions, games, and bunches of things going on. That is the reason we offer an exhaustive advantages bundle to deal with you as well as your family also. The entirety of our advantages are viable the primary day of work including 401K coordinating, took care of time to re-invigorate, give your chance to chip in locally, and educational cost repayment to give some examples. 

At CDK, we value having a different labor force. We esteem and praise the uniqueness of people and the alternate points of view they give. We offer equivalent chance work paying little mind to race, shading, religion, sex, sex personality or articulation, sexual direction, public birthplace, hereditary qualities, incapacity status, age, conjugal status, or secured veteran status.

Thursday, January 14, 2021

Who installs the cameras and who uses them?

Smart Safe City

The Kipod system, on the basis of which the Republican Public Safety Monitoring System (RSMOB) operates, is a typical Smart City platform. What are the challenges for smart safe cities? For example, there is a list of wanted persons: missing persons, criminals, suspects, people under house arrest. The task of this system is to ensure the processing and search of these persons in real time, and, if necessary, then later to ensure the search for video in the archive from these hundreds of thousands of cameras. And it is desirable that it be faster than the whole life.

Yes, the system can search for previously identified people. She does not need to know who's name, but if there is a photograph, then you can find out if a person has appeared in those places where the cameras are. But Kipod doesn't know how to identify everyone passing under the camera (technically).

For example, they say: let's load the entire database of passports into the controlled list, and since he knows how to identify people from this list, then let him do it. However, one must understand that the passport database is always larger than the number of citizens in the country, it can store canceled, expired documents. If we assume that the population is 8-9 million, then the base will be about 30. If you do not go into super-complex matters, the idea is as follows: each picture you have is, in fact, a descriptor (a mathematical description of a face for a neural network) and you have a task comparing descriptors, which is a little more complicated than comparing the same strings or numbers. We have a comparison speed of approximately 200 thousand descriptors per second. As soon as there are more of them, time increases linearly.

Even if we assume that not the entire database of passports is loaded, Minsk passports were taken from it, some other narrowing criteria were introduced, and there are not 9 million, but a million of them, all the same, we get that each person will be processed for 5 seconds. The system will eventually "choke".

Using Kipod

Why do we know that our system was not used to recognize protesters' faces? I will not dive into everyday logic about how many cameras there are and where they are. Protest actions take place in different parts of the city and, at least, it is impossible to outweigh the cameras in the hope that you have guessed where this time everything will happen.

How are citizens identified in practice? In various sources: social networks, telegram channels, the media - there are photos from the actions. These photographs are used by a number of software tools to search the passport database. If necessary, additional data are requested from cellular operators: where the subscriber was and at what time. All this is described in detail in protocols and regulations, right down to which computer was connected and which IP address was assigned when analyzing the photos.

Who installs the cameras and who uses them?

Nobody collects data for the sake of data. It does not make sense. Some practical problem needs to be solved, and these systems (for smart cities) really help to solve them. Statistics show that most crimes are of a domestic or near-domestic nature. People often do something based on the belief that they will not be found. When there is a system that ensures that any speeding you make will have consequences, people start to violate less. As a result, many lives have been saved.

Nobody sticks their fingers into the socket in the hope that they usually do not shock them, but if they hit, is it okay? Everyone knows for sure: stick your fingers in - it will be bad. When people understand that a violation of the speed limit or any other rules will always, in 100% of cases, be recorded, people stop violating.

All provisions on the system are available in the public domain, not classified as secret, and everyone who is very interested in it finds the data, where it is written who is the user of the system and on what conditions. Users are not established by us, but by law; even we are not users of the system, we are only responsible for its performance. We have a commercial relationship with subscribers who own cameras: subway, railway and so on. Is our system used by state bodies of Belarus? Exactly yes, because government agencies are engaged in the tasks assigned to the Republican system for monitoring public safety voice gateways cisco.

Once again: those cameras that are connected to the system belong and are available to the subscriber for his own use, and for use within the framework of the RSMOB, by system users (government agencies, within the framework of the tasks they solve, described in the regulation on the system). We don't buy, install or use cameras.

Obviously, we are not the only company in the world that implements systems for safe cities. There are N companies in each country that are engaged in similar tasks.

But few of them are interested in the tasks of mass identification of citizens - it is very expensive and has no practical sense. Just take a Google photo, upload photos from your passport database, and then take the photo you are looking for and put it in your album. Google will suggest matches it finds. And it is difficult to modify Kipod for mass identification, this task was never before us and, accordingly, was not implemented.

Tuesday, January 12, 2021

Cisco Unified Presence

The goal of Cisco Unified Presence is to collect information about the current state of the client's availability and the ability to connect to the client in alternative ways. Using the information provided by the presence server, Cisco Unified Personal Communicator and Cisco CallManager automatically optimize their performance by choosing the most optimal communication method for subscribers. This, in turn, allows more efficient use of existing resources at the enterprise, increase the efficiency of business processes and simplify the network infrastructure.

Cisco Unified Presence Server uses SIP (Session Initiation Protocol) and SIMPLE (SIP for Instant Messaging and Presence Leveraging Extensions). The first is designed to manage and control communication sessions between end devices. The second allows you to support instant messaging (IM) and control the presence of subscribers.

Cisco TelePresence

Cisco TelePresence is a next-generation technology that creates such a strong sense of presence that users forget that they are in different rooms, thousands of kilometers apart.

Cisco TelePresence is a next-generation technology that creates such a strong sense of presence that users forget that they are in different rooms, thousands of kilometers apart.

Compared to traditional video conferencing solutions, which are complex and unreliable, Cisco TelePresence is based on a completely new technology that offers many benefits.

Benefits of Cisco TelePresence: Cisco voice engineer jobs

Quality and environmental safety.

The system combines full-blown ultra-high-definition video, CD-quality spatial audio, and comfortable face-to-face communication.

Simplicity and ease of use:

- the system is operated with just one touch of a button

- Plug and Play collaboration tools

- the system works like a telephone: call hold, mute, conference mode

- installs in just two days

- users can be trained in no time

- minimal need for support from the IT department (the presence of technical specialists at a virtual meeting is not required, which ensures complete confidentiality of negotiations).

Reliability

The Cisco TelePresence solution leverages the network as a platform and leverages the benefits of highly available network infrastructure and IP telephony to deliver high levels of reliability, resiliency and security.

Scalability The

ability to change the number / type of systems, multipoint connection, cost-effective, efficient use of bandwidth, easy to administer and use. The use of business-to-business solutions allows you to scale the system in accordance with the needs of enterprises.

Intercompany services over a secure connection provide communication between geographically distant Cisco TelePresence systems using different networks. To enable service providers to offer business-to-business telepresence video conferencing, Cisco offers a fully validated reference architecture that facilitates interconnection between different corporate networks and the service provider's network without causing conflicts between routers, addresses, or data.

Monday, January 11, 2021

Why would that be A GREAT OPPORTUNITY?

Lead Voice Engineer 

Is basically liable for both present moment and long haul vital tasks that are profoundly complicated in nature and giving everyday operational help for inhouse and customer framework voice foundation. 

Responsible for performing prerequisite get-together, examination, arranging, plan, usage, documentation, evaluation, and the board of the Cisco bound together correspondence foundation. 

Plan and execute Cisco voice engineer bound together correspondence answers for meet the business prerequisites supporting cutting edge brought together correspondence foundation. 

Expected set of responsibilities 

Duties of the Lead Voice Engineer: 

Answerable for guaranteeing the everyday activity, unwavering quality, and honesty of the endeavor voice interchanges organization. This incorporates the establishment, upkeep, and the board of all voice hardware, for example, voice workers, doors, PBX switches, telephones, circuits, wiring, workers, reinforcement frameworks, voice network the executives and analytic apparatuses, and so on 

Liable for arranging and executing venture brought together correspondences based undertakings. 

Responsible for tutoring and preparing of turn down the volume network architects and experts. 

In charge of planning and creating cisco bound together correspondence compositional upgrades, investigate bound together correspondence issues, make utilitarian and specialized plan documentation and set up guidelines to compare to designing particulars and industry best practices. 

Accomplices with merchants, customers, transporters and specialized staff on VoIP execution, advancement, security and continuous administration. This incorporates yet isn't restricted to investigating foundation and administrations checking. 

Defending in general specialized abilities, strength and execution. 

Offer heading, suggestions, plan and execution for VoIP improvements. 

Deliver and keep up all essential specialized documentation. Assurance all work movement is precisely reported in our global positioning frameworks. 

Notice the plan, programming and application principles as arrangement by the organization. Counting consistence with all organization and departmental strategies and methodology. 

Protect execution, limit, accessibility, and nature of the voice climate observing for arising occurrences and start precaution activity. 

Accessible to go up to 25% 

Capabilities 

Required: 

Four year certification, or comparable instruction and experience 

at least 8 years chipping away at Voice innovations. CCNA required; lean toward CCNP or CCIE coordinated effort or should have the option to acquire. 

Should likewise be qualified at all degrees of LAN, WAN, Voice, and Security advances. 

at least 8 years' experience straightforwardly working with client and customer specialized groups 

CCNA Voice, CCNP Voice, or CCIE Collaboration confirmation is profoundly liked. 

at least 8 years of actualizing Voice arrangements 

at least 8 years planning worldwide call directing with on Cisco VG, CME, CUE, and CCM. 

Voice Recording Integration with an outsider arrangement. 

Low-Level Design subtleties for the Unified Communications Solution 

Dial Plan 

LAN and WAN organization plan and design 

Execution, movement arranging, and arrangement testing 

QOS arrangements across the Enterprise for Data, Voice and Video arrangements 

Experience overseeing, supporting and sending network frameworks 

Great oral and composed relational abilities, and capacity to address struggle with others productively 

Involvement in Disaster Recovery designs and related innovations 

Capacity to work an adaptable timetable 

Strong foundation in organization and engineering 

Experience composing voice and organization security strategies, guidelines, and techniques just as using network examination instruments to decide underlying driver of voice issues. 


Accessible nightfall and ends of the week varying and ready to chip away at call turn

Sunday, January 10, 2021

CUCM Signaling and Media Paths

For hit set up, teardown and advantageous assistance work, CUCM utilizes SIP or SCCP to speak with Cisco IP Phones. Utilize the Real-Time Transport Protocol (RTP) to convey sound, after a call has been made, media trade happens straightforwardly between the Cisco IP Phones across the IP organization. After the call has been set up, CUCM isn't associated with a call. In the event that during the consider period the CUCM worker were unplugged, clients could never see it except if they were attempting to utilize a component on the telephone. CUCM is just associated with the setting up, teardown and usefulness of the call. In the event that the CUCM worker that introduced the call was down, end clients would see a message on the LCD screen of the IP telephone that read "CM Down, Features Disabled. " 

Cisco essential call 

Toward the beginning of a call, an IP telephone client A gathers the handset and makes an impression on CUCM, which discloses to cisco callmanager CUCM it has gone free. CUCM answers this upgrade by noting a message telling that the gadget plays a dial-tone record put away in the telephone's blaze memory. The client tunes in to the dial tone on telephone An and starts to dial telephone B. SCCP telephones send their numbers to CUCM when they are squeezed, while SIP telephones send dialed numbers of course into a solitary message (flagging). Taste telephones have alternatives for utilizing SCCP (keypad increase language[ KPML] and dial rules) like SCCP telephones. Advanced examination of the dialed digits is completed by CUCM. At the point when a match is recognized, CUCM courses the call as indicated by its arrangement. In the event that a match isn't found in CUCM, the guest will get a reorder tone. 

CUCM reports the ringback calling party so the client hears the ringback tone at Phone A. CUCM likewise flags the ringdown tone to the objective telephone. Additional data on the calls and the gathering name and number are given to the phones. Telephone A presentations the name and number of the objective gadget and Phone B shows the name and number of the calling party. 

At the point when the telephone B client acknowledges the call, CUCM makes an impression on the gadget to illuminate the IPv4 attachment regarding data that ought to be contained for the span of a call( IPv4 address and port number). The RTP media way opens between the two telephones straightforwardly. 

Cisco IP Telephones don't need further correspondence with CUCM until a component like a call move, a call conferencing or call end is conjured by one or the other telephone.

Thursday, January 7, 2021

Cisco Unified Communications Manager (CUCM) v11.5

2-ACUCW2 – Administering Cisco Unified Communications Workspace Part 2: Advanced v11.5 

This restrictive course centers around dial plan, call control, and progressed framework highlights in a climate that is like what you will find in your own framework, including: cisco voip server

Cisco Unified Communications Manager (CUCM) v11.5 

Cisco Unified IM&P v11.5 

Customer gadgets, for example, Jabber 

This active, elite course expands on the establishment gave by ACUCW1 and spotlights on cutting edge organization of Cisco Unified Communications Manager (CUCM) v11.5. In this course, you will figure out how to assemble the UC foundation, including sending a variable-length on-net dial plan that underpins various locales. 

In the wake of figuring out how to design the framework, you'll find how local presence and texting and presence can improve coordinated effort. You'll convey a customer administrations system customer, Jabber, and investigate the difficulties that are introduced by the North American Numbering Plan (NANP). You will investigate data transmission the executives and call confirmation control devices used to oversee bringing in an organization with numerous locales. You will find out about portability highlights, including gadget versatility, augmentation portability, and bound together versatility (single number come to), that are utilized in organizations with numerous destinations. You will design chase records, call park choices, and arrange IP telephone administrations. 

Homeroom Live Outline 

1. Cisco Unified Communications Manager Introduction 

Job of Cisco Unified Communications Manager, Its Architecture, and Its Deployment and Redundancy Options 

Performing Initial Cisco Unified Communications Manager Configuration 

Sending Endpoints and End Users 

2. CUCM Dial Plan and Calling Privileges 

Dial Plan Components 

Recognizing Issues in a Multisite Implementation 

Recognizing Multisite Deployment Solutions 

Actualizing Calling Privileges 

Actualizing Gateway Selection and PSTN Access Features 

3. Data transmission Management and Call Admission Control 

Overseeing Bandwidth 

Actualizing Call Admission Control 

4. Execution of Features and Applications for Multisite Deployments 

Actualizing Device Mobility 

Actualizing Cisco Extension Mobility 

Actualizing Cisco Unified Mobility 

5. Cisco Native Presence 

Cisco Unified Communications Manager Native Presence 

6. Cisco Unified Communications Manager IM&P 

Cisco Unified Communications Manager IM and Presence Service 

Empowering Cisco Unified Communications Manager IM and Presence Service 

7. Actualizing Call Coverage 

Actualizing Call Coverage in Cisco Unified Communications Manager 

8. Cisco IP Phone Services 

Sending IP Phone Services

Wednesday, January 6, 2021

Viewing Linux output in columns

The Linux column command makes it easy to display data in a columnar format -- often making it easier to view, digest, or incorporate into a report. While column is a command that's simple to use, it has some very useful options that are worth considering. In the examples in this post, you will get a feel for how the command works and how you can get it to format data in the most useful ways.

By default, the column command will ignore blanks lines in the input data. When displaying data in multiple columns, it will organize the content by filling the left column first and then moving to the right. For example, a file containing numbers 1 to 12 might be displayed in this order: call manager

1       4       7       10

2       5       8       11

3       6       9       12

A file with some well known lyrics might look like this:

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$ cat RR

I've been working on the railroad

All the live long day

I've been working on the railroad

Just to pass the time away

Can't you hear the whistle blowing

Rise up so early in the morn

Can't you hear the whistle blowing

Dinah, blow your horn

Dinah, won't you blow

Dinah, won't you blow

Dinah, won't you blow your horn

Dinah, won't you blow,

Dinah, won't you blow,

Dinah, won't you blow your horn

When we pass the file of lyrics through the column command, we'll see it in this space-saving format:

$ column RR

I've been working on the railroad       Dinah, blow your horn

All the live long day                   Dinah, won't you blow

I've been working on the railroad       Dinah, won't you blow

Just to pass the time away              Dinah, won't you blow your horn

Can't you hear the whistle blowing      Dinah, won't you blow,

Rise up so early in the morn            Dinah, won't you blow,

Can't you hear the whistle blowing      Dinah, won't you blow your horn

Note that the blank lines we saw in the original file have been removed. If you want the empty lines included in your output, simply use the -e (include empty) option.

$ column -e RR

I've been working on the railroad       Dinah, blow your horn

All the live long day

I've been working on the railroad       Dinah, won't you blow

Just to pass the time away              Dinah, won't you blow

                                        Dinah, won't you blow your horn

Can't you hear the whistle blowing      Dinah, won't you blow,

Rise up so early in the morn            Dinah, won't you blow,

Can't you hear the whistle blowing      Dinah, won't you blow your horn

If you want the data displayed from left to right and then down (row first rather than column first), use the -x option. Think of this as selecting the X axis in a graph.

$ column -x RR

I've been working on the railroad       All the live long day

I've been working on the railroad       Just to pass the time away

Can't you hear the whistle blowing      Rise up so early in the morn

Can't you hear the whistle blowing      Dinah, blow your horn

Dinah won't you blow                    Dinah won't you blow

Dinah, won't you blow your horn         Dinah, won't you blow,

Dinah, won't you blow,                  Dinah, won't you blow your horn

If the fields in your file are separated by commas, colons, or some other character, you can place each field in its own “cell” by specifying the employed delimiter. Say this were the input file:

$ cat abc

a:b:c:d:e

Using the column command with the delimeter specified, we would get this:

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$ column -t -s: abc

a  b  c  d  e

In the command below, we send the data using a pipe and get the same effect. The other lines were added to label the two arguments.

     create table -----+   +----- input delimeter 

                       |   |

                       V   V

$ echo a:b:c | column -t -s:

a  b  c

The column command creates as many columns as it has room for in your terminal window. Stretch out your terminal window and you might see more columns. And each column will have the same width regardless of how long the content in any particular column will be. The longest line in your file will determine the column width. If any line takes more than half the width of your terminal window, you'll only get one column in your entire display.

$ cat poem

The rain

in Spain

falls mainly

on the plain

and that is why

the plain is so

very wet

$ column poem

The rain        falls mainly    and that is why very wet

in Spain        on the plain    the plain is so

If the last three lines were a single line, the output would look like this instead.

$ column poem

The rain

in Spain

falls mainly

on the plain

and that is why the plain is so very wet

On the other hand, you can specify the width of your display (even if it exceeds the width of the actual display) using the -c option. If you specify a ridiculously wide display, your data will wrap around on your display, but it still might be a single line. Here's what the RR file would look like on a typical terminal window if we tell the command that our window is 1,000 characters wide:

$ column -c 1000 RR

I've been working on the railroad     All the live long day                I

've been working on the railroad      Just to pass the time away           C

an't you hear the whistle blowing     Rise up so early in the morn         C

an't you hear the whistle blowing     Dinah, blow your horn                D

inah won't you blow                   Dinah won't you blow                 D

inah, won't you blow your horn        Dinah, won't you blow,               D

inah, won't you blow,                 Dinah, won't you blow your horn

Yet, it's easy to show that it's actually a single line of text:

$ column -c 1000 RR | wc -l

1

If you want a simple list showing how many times each user has logged in recently, you can use the column command in a pipe like this:

$ last | grep pts | awk '{print $1}' | sort | uniq -c | column

     12 jdoe         41 mdoe         25 shs         19 aguy

You can also use the column command in a script to make some potentially useful tables. In the script below, we’re using the column command to create a table with numbers from 1 to 50.

#!/bin/bash

for y in {1..5}

do

  for x in {1..10}

    do echo -n "| $((y*x)) "

  done

  echo

done | column -t

$ ./doit

|  1   |  2   |  3   |  4   |  5   |  6   |  7   |  8   |  9   |  10

|  2   |  4   |  6   |  8   |  10  |  12  |  14  |  16  |  18  |  20

|  3   |  6   |  9   |  12  |  15  |  18  |  21  |  24  |  27  |  30

|  4   |  8   |  12  |  16  |  20  |  24  |  28  |  32  |  36  |  40

|  5   |  10  |  15  |  20  |  25  |  30  |  35  |  40  |  45  |  50

The column command probably isn’t going to make anyone’s top 10 list, but it can save you a lot of time when you might otherwise have to reorganize data by hand.

Tuesday, January 5, 2021

Microsoft updates Azure Stack HCI

Microsoft has updated its Azure Stack HCI software, an on-premises version of its Azure cloud services to try and catch up with hyperconverged infrastructure (HCI) leaders VMware and Nutanix.

Hyperconverged infrastructure is where compute, storage, and networking are all tightly integrated on the same server in a cluster. The tight hardware and software integration makes it easier to deploy than having to configure the parts separately cisco communications manager.

Azure Stack HCI was launched in 2019 and is built on Windows Server 2019 Datacenter, Microsoft’s Hyper-V virtualization software, Storage Spaces Direct software-defined storage, and software-defined networking.

The new version, which has been available for preview since summer 2020 and generally available earlier this month, adds new features, including stretch clustering, hybrid capabilities, centralized management, and integration with Azure Arc, Microsoft’s hybrid cloud and multi-cloud management tool.

While you can buy HCI software from multiple vendors, including market leaders Nutanix and VMware, and install it yourself, Microsoft requires organizations to buy the hardware product from a list of 24 certified solutions vendors, including Dell, Lenovo, and DataON.

Microsoft also announced that it has started a new independent-software vendor support for Azure Stack HCI with Altaro Software, Commvault, Datadog, Veeam and Veritas, which are now operable with Azure Stack HCI.

Azure Stack HCI is designed to let organizations run their applications on Azure software on-premises while also having connections to Azure software-as-a-service solutions. Virtualized applications can be easily moved back and forth between on-prem and the cloud.

It is intended for a variety of use cases, such as software migration to the cloud, on-prem modernization, high-performance SQL database workloads, and disaster recovery via the stretch-clustering feature, which lets organizations set up failover servers.

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Azure Stack HCI is also intended for data-center consolidation and modernization because it allows for consolidation of hardware and the retirement of legacy SAN storage to reduce footprint and total cost of ownership. It’s also affordable enough (relatively speaking) to modernize remote and branch offices, retail stores, and field sites.

For people still working in offices, Azure Stack HCI supports virtual desktops on-premises with low latency. Another new feature is Azure Arc integration, where customers can use Azure Arc to monitor multiple clusters and view and manage VMs running on Azure Stack HCI.frame-migration offering.  

Desktop support roles and responsibilities

Work area Engineers are liable for making practical circle pictures – a record that contains the substance and structure of a hard drive or other information stockpiling gadget. They would then be able to investigate blemishes making programming breakdown by utilizing this default picture. 

Investigating Software and Hardware Issues 

A Desktop Engineer spends a decent part of their time investigating issues announced by the end client. These issues could be programming related, for example, recognizing malware, or can be identified with failing equipment. This requires a broad information on famous working frameworks and programming desktop support skills

Create and Implement a Software Update Schedule 

This includes utilizing patch the board and programming circulation instruments to guarantee programming refreshes are executed organization wide in a convenient way. In an enormous association, this can mean refreshing many PCs on the in-house organization. 

Guarantee Network Security is Up to Date 

In the present period of elevated digital dangers, this is one of the Desktop Engineer's most significant duties. As it were, the Desktop Engineers of the world are on the bleeding edges of the fight against the programmers who try to take private data. They are answerable for making a picture that contains security refreshes and applying said picture to all hard drives on the organization. 

Speak With Users to Identify Issues and Explain Solutions 

In spite of the fact that the part of Desktop Engineer is generally specialized, one of their principle obligations is tuning in to clients clarify their PC issues. The Desktop Engineer at that point recognizes the issue and imparts the arrangement in layman's terms. 

Work area Engineer Skills 

Being a Desktop Engineer requires a novel mix of specialized and relationship building abilities. Work area Engineers are scientific issue solvers who additionally have a skill for being a decent audience. The individuals who flourish with helping individuals will in general dominate in this position. Notwithstanding these qualities, our examination of live depictions has illuminated us on the center and progressed aptitudes managers are searching for in Desktop Engineer Candidates. 

Center Skills: We skimmed a few sets of responsibilities to see which aptitudes were the most significant for Desktop Engineers to have. On the off chance that you need to turn into a Desktop Engineer, at that point these are the essential abilities you should zero in on.