Adding Additional Services to the Cisco 7910 with Function Keys

This document explains how to configure feature keys such as Call Park, Call Pickup, and Transfer on Cisco IP Phone from Cisco 7910 or other.

Preconditions cucm cisco 

Required conditions

No specific specification is required for this document.

Components used

The information in this document is based on the following hardware and software versions:

Cisco 7900 Series IP Phones

Cisco CallManager 3.x

The information in this document was created from devices in a specific lab environment. All devices used in this document started with a cleared (default) configuration. If your network is operational, make sure that you understand the potential effect of any command.

Conventions

For more information on document conventions, see Cisco Technical Advice Conventions .

Step-by-step procedure

In order to add function keys to the Cisco 7910 IP phone (or other) you need to create a custom template based on the default phone template. In this case Cisco 7910.

From Cisco CallManager Administration, select Device> Phone button template .

Note : On Cisco CallManager 4.x, the navigation is Device > Device Parameter > Phone Button Template .

Choose the default 7910 as the template from the drop-down menu and click on copy .

Provide a name for the new template. In this case, example 7910 . Once you have created the new template, you can choose the function keys that meet your requirements and click insert.

In the phone configuration page, select the new template you just created from the Phone key template * drop-down menu. Click discount phone in order to make the phone use the new model.