At NTT DATA Services, we realize that with the correct individuals ready, the sky is the limit. The quality, honesty, and duty of our representatives are key factors in our organization's development, advertise nearness and our capacity to enable our customers to remain a stage in front of the challenge. By contracting the best individuals and helping them become both expertly and by and by, we guarantee a splendid future for NTT DATA Services and for the individuals who work here.
NTT DATA Services as of now looks for a Service desk technician Agent - Brno Office to join our group in Brno, Czech Republic.
Job Overview
The Service Desk Agent exhorts and helps clients via telephone and electronically in taking care of issues identified with equipment, programming, systems and peripherals utilizing accessible innovation. Screens, determinations, explores and settle client issues. Archives administration demands and dispatches requests to help bunches for issue goals. Educates clients on the translation with respect to Information Technology (IT) strategies, abilities, constraints, and so on. Gives fast reaction to guarantee greatest uptime all things considered.
Job Responsibilities
Distinguish issues, explore main drivers and prescribe answers for detailed issues
Furnish specialized direction in exercises related with recognizing, organizing and settling issues by phone and email
Screen, allude, and analyze interior requests and work demands identifying with PC support
May get ready assistance work area episode reports and aid equipment and programming assessment
Take an interest in a strong job by going about as a contact among client and offices inside the association, to guarantee that all on-line framework issues are settled in an exact and opportune way.
Key Skills
Secondary school degree, with IT direction or IT devotee;
Experience of giving remote IT backing would be attractive;
Fantastic correspondence and client assistance abilities;
Familiarity with Czech and English;
Adaptability to work shifts.
Advantages
Our kin are the most basic part of our long haul achievement and their wellbeing and prosperity are our need. You will appreciate a far reaching, locally serious advantages bundle.
This position is just accessible to those intrigued by direct staff business openings with NTT DATA, Inc. or then again its auxiliaries. If you don't mind note, 1099 or corp-2-corp contractual workers or the identical won't be considered. We offer a full complete advantages bundle that starts from your first day of work.
About NTT DATA Services
NTT DATA Services accomplices with customers to explore and disentangle the cutting edge complexities of business and innovation, conveying the bits of knowledge, arrangements and results that issue most. We convey substantial business results by joining profound industry ability with applied developments in advanced, cloud and mechanization over an extensive arrangement of counseling, applications, foundation and business process administrations.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a main 10 worldwide business and IT administrations supplier with 118,000+ experts in excess of 50 nations, and NTT Group, an accomplice to 88 percent of the Fortune 100. Visit nttdataservices.com to find out additional.
NTT DATA, Inc. (the "Organization") is an equivalent open door manager and settles on work choices based on legitimacy and business needs. The Company will think about totally qualified candidates for work regardless of race, shading, strict statement of faith, citizenship, national starting point, lineage, age, sex, sexual direction, sex character, hereditary data, physical or mental incapacity, veteran or conjugal status, or some other class secured by law. To consent to appropriate laws guaranteeing equivalent business chances to qualified people with a handicap, the Company will make sensible lodging for the known physical or mental confinements of an in any case qualified individual with an inability who is a candidate or a representative except if undue hardship to the Company would result.
NTT DATA Services as of now looks for a Service desk technician Agent - Brno Office to join our group in Brno, Czech Republic.
Job Overview
The Service Desk Agent exhorts and helps clients via telephone and electronically in taking care of issues identified with equipment, programming, systems and peripherals utilizing accessible innovation. Screens, determinations, explores and settle client issues. Archives administration demands and dispatches requests to help bunches for issue goals. Educates clients on the translation with respect to Information Technology (IT) strategies, abilities, constraints, and so on. Gives fast reaction to guarantee greatest uptime all things considered.
Job Responsibilities
Distinguish issues, explore main drivers and prescribe answers for detailed issues
Furnish specialized direction in exercises related with recognizing, organizing and settling issues by phone and email
Screen, allude, and analyze interior requests and work demands identifying with PC support
May get ready assistance work area episode reports and aid equipment and programming assessment
Take an interest in a strong job by going about as a contact among client and offices inside the association, to guarantee that all on-line framework issues are settled in an exact and opportune way.
Key Skills
Secondary school degree, with IT direction or IT devotee;
Experience of giving remote IT backing would be attractive;
Fantastic correspondence and client assistance abilities;
Familiarity with Czech and English;
Adaptability to work shifts.
Advantages
Our kin are the most basic part of our long haul achievement and their wellbeing and prosperity are our need. You will appreciate a far reaching, locally serious advantages bundle.
This position is just accessible to those intrigued by direct staff business openings with NTT DATA, Inc. or then again its auxiliaries. If you don't mind note, 1099 or corp-2-corp contractual workers or the identical won't be considered. We offer a full complete advantages bundle that starts from your first day of work.
About NTT DATA Services
NTT DATA Services accomplices with customers to explore and disentangle the cutting edge complexities of business and innovation, conveying the bits of knowledge, arrangements and results that issue most. We convey substantial business results by joining profound industry ability with applied developments in advanced, cloud and mechanization over an extensive arrangement of counseling, applications, foundation and business process administrations.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a main 10 worldwide business and IT administrations supplier with 118,000+ experts in excess of 50 nations, and NTT Group, an accomplice to 88 percent of the Fortune 100. Visit nttdataservices.com to find out additional.
NTT DATA, Inc. (the "Organization") is an equivalent open door manager and settles on work choices based on legitimacy and business needs. The Company will think about totally qualified candidates for work regardless of race, shading, strict statement of faith, citizenship, national starting point, lineage, age, sex, sexual direction, sex character, hereditary data, physical or mental incapacity, veteran or conjugal status, or some other class secured by law. To consent to appropriate laws guaranteeing equivalent business chances to qualified people with a handicap, the Company will make sensible lodging for the known physical or mental confinements of an in any case qualified individual with an inability who is a candidate or a representative except if undue hardship to the Company would result.
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