Recent additions to the Cisco solution portfolio: Cisco Spark , a key service for UCaaS in the cloud that offers professional messaging, meeting service and calling capabilities. But also integration with Cisco CMR Cloud, a videoconferencing bridge coupled with the hosted web conferencing service WebEx . The acquisition of Acano allowing a rise in the power of video and interoperability. Cisco also introduced a cPaaS solution with a community of over 200,000 developers that will accelerate the development of integrated communications with targeted vertical and mobile applications call manager.
Cisco's unified communications solution represents an attractive prospect for medium and large multinationals requiring strong voice, video or conferencing capabilities. Cisco unified communications are available On-Premises , in Cloud and in hybrid mode through a network of global partners of which Elit-Technologies is part.
Strengths
Cisco offers a comprehensive and scalable portfolio of unified communications globally, with a quality user experience across all major mobile devices, plus industry-leading telephony and conferencing capabilities. Over the past year, Cisco has evolved its hybrid unified communications offering, linking Unified CM and HCS with Cisco Spark in the Cloud ; Cisco integrated WebEx with Cisco CMR Cloud and acquired Acano for video adding Tropo for integrated communications and personalization.
Cisco Prime Collaboration provides unified management for voice and video networks, including automations, accelerated deployment, provisioning, real-time monitoring, proactive fault diagnosis, long-term license management and services analysis.
Cisco has a solid financial footing. Revenue growth from its collaboration activities has been good, and Cisco receives a positive rating from Gartner using the financial statement dashboard method. In particular, because of its solid profit margins, its ability to generate cash and its solid balance sheet.
Caution
Cisco has some "overlap" in its Unified Communications portfolio and has not clearly defined the timeline for its roadmap. This makes Cisco UC solutions difficult to understand and complicates the challenges for decision-makers who must determine the best long-term strategy for user experience and pricing.
Cisco's Enterprise License Agreement favors organizations that are considering investing more deeply in unified communications solutions with Cisco, rather than its competitors. Organizations that do not have comprehensive agreements with Cisco risk paying more for its unified communications products and services.
Cisco continues to simplify its licensing. However, ordering licenses and solutions remains a complex process. To date, not all software applications appear in the license management portal, which makes central license management complicated.
This is a free translation of an excerpt from the report.
The past year has seen several significant changes in the positioning of suppliers in this Magic Quadrant - some driven by strategy, some by market performance and others by technological change.
In the leader quadrant, Microsoft and Cisco maintained their leadership positions in the market. Cisco is advancing both in the marketplace and in its strategy to evolve its next generation of unified communications services. Microsoft confirms significant market growth for its On-Premises solutions , while continuing to advance with Office 365 in Cloud mode. However, the increased expectations of companies around telephony, coupled with the uncertainty about the evolution of Microsoft's position between a preference for On-Premises and rather Cloud- centric solutions., resulted in a lower appreciation of its Skype On-Premises solution . Mitel has continued to position itself well over the past year, increasingly globally thanks to good market penetration and the performance of its products. Avaya's products and vision are strong and make them a leader as well. However, its position in the Magic Quadrant has been negatively affected by the current financial rating that Gartner uses in its assessment, which indicates that there are critical issues facing the company.
NEC and ALE maintained their positions on the current year in the quadrant as Challengers. Both vendors have complete unified communications solutions but now need to do better to move forward. Huawei , which is very strong in certain markets, has failed to position itself in other key markets such as North America. However, its overall financial strength is an asset in the emerging unified communications market. This year, Unify was able to move out of the category of “simple niche players” to enter that of “visionaries” in the quadrant, this being due to the progress made by the acquisition of Atos in two areas: its collaboration solution Circuit basedand the implementation of “verticalization” in its roadmap. ShoreTel , on the other hand, has retreated in the opposite direction, from the “visionaries” quadrant to the “niche” players quadrant, due to the slower-than-expected progress of its Connect Onsite deployments and the increased importance. this year in the Magic Quadrant, for business telephony. Suppliers in the “player” niche generally offer powerful solutions that are limited to specific markets. They typically don't offer as broad a spectrum as the leaders in the unified communications market.
No comments:
Post a Comment