Why do you need a subscription service to users? It is necessary if:
You want the information system to simply work - as you need it;
You are dissatisfied with the work of your IT department and IT infrastructure;
during emergency work, everything freezes;
nothing works at the right moment.
What will you get?
Reducing the cost of rework and "patching holes".
Systematic work of the information system, and as a result - your business;
More free time for rest and more important things;
And the most important thing is the stability and predictability of your IT systems.
What is included in the subscription service for computers?
The full package of services includes the following works:
Schedule of planned visits and work of the system administrator *
The dispatcher accepts requests *
Remote problem diagnosis
Remote troubleshooting *
Visit of a technical specialist
Access to the application registration system
Monthly work report
Analysis of the current IT situation for a month
Scheduled monthly meeting
* - required elements of the service
You can choose the services you need for yourself.
Subscriber services can include both end-user support and server and network infrastructure support .
How we are working?
Initial network audit for business compliance
Brief audit for free
Detailed audit is discussed individually
"Brushing" the network to business requirements
Minor changes are made as part of the support contract
Big changes are discussed individually
Planned IT infrastructure support
User support
Hardware support
Development of your business using IT technologies
If necessary
If there is no such need, then just scheduled support
How much is?
The cost of subscription service for computers depends on:
Number of computers and sites supported;
The required number of system administrator visits;
The location of the sites (within the MKAD, outside the MKAD);
Business requirements for the speed of response to requests
Business requirements for the continuity of IT services;
Specifics of the software used.
The cost per job can range from 450 rubles. up to RUB 2500 per month. All prices are without VAT
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